Good to know.
Booking and payment
How far ahead should I book?
Whenever you need us. Short notice is welcome: tell us your date and we'll do our best to make it happen. For the widest choice of dates, 2–4 weeks ahead is ideal. Drop-off boxes need just 24 hours, from $350.
How do I get a price?
Check your date with your date, guest count and cart. We reply with a tailored quote within 24 hours, usually the same day.
How do I secure my date?
A 50% deposit secures your date once you approve your quote, with the balance due 7 days before your event. Booking within 2 weeks of your event? We ask for payment in full at booking.
How do we pay?
We take all major credit cards. We'll send a secure payment link with your deposit invoice, and the same for your balance.
Our company needs a purchase order, or to add you as a supplier. Is that okay?
Yes, for bookings made at least 14 days ahead. We can provide supplier documents like our insurance certificate and WSIB clearance on request. As with every booking, a 50% deposit secures your date. Just let us know in your booking request.
Can we change our date?
Yes, free of charge with 14+ days' notice, subject to availability. Within 14 days of your event, a date-change fee applies.
Where do you serve?
Downtown Toronto and across the GTA. Outside the downtown core, we add a small travel fee, for carts and drop-off boxes alike. Planning something further away? Ask us, and we'll let you know what's possible.
Who do you work with?
Teams and brands across Toronto: offices planning employee appreciation days and team events, brands and agencies running activations and product sampling, event planners, venues and private hosts planning weddings, birthdays and showers, film and TV productions feeding cast and crew, and anyone ordering drop-off boxes. See our work with Pinterest, Justworks, Ripple, Jobber and BMO.
Branding
What can we customize?
The cart: your logo on the front panel, with the cart name underneath. The menu: drink and dish names, flavours and colours matched to your theme or campaign, including a signature drink in your colours. The packaging: your logo on cups, stickers, pancake boxes or juice bottles. See examples in our work. Have a creative idea? Tell us. We love making an event feel completely yours.
How does branding work?
Send us your logo (vector or high-res) and brand colours. We place them on your cart panel and menu, with one round of small changes included. We need your files 10 business days before your event. Booking closer than that? We'll keep it simple with a branded menu and stickers. Need a logo recreated or a custom theme designed? We can help with that too.
Space, power and staffing
How many guests can you serve?
It depends on what you serve. Quick-serve, prepackaged options like canned lemonade, organic juices, Blue Mountain coffee, popcorn and pastries move fast, and can serve 1,000+ guests at high-volume events. See product sampling.
Made-to-order treats like espresso, mini pancakes and açaí bowls are finished fresh for each guest, so one cart serves about 50 guests an hour. For bigger crowds, add a second cart or pair a made-to-order bar with a quick-serve option.
Not sure what fits your event? Send us your guest count and timeline, and we'll recommend the right setup.
How much space do you need?
Our cart itself is 4 × 3 ft. Plan for about 6 × 4 ft so our team has room to work behind it. We fit lobbies, hallways, booths and offices, and we're happy to confirm placement from your floor plan.
Do you need power?
Espresso, mini pancakes, pazookie, popcorn, hot chocolate and hot apple cider need one standard outlet. Our açaí bar runs on dry ice, so it needs no power at all and can go almost anywhere.
Can the cart go indoors?
Yes. Our carts are compact, roll through standard doorways and fit in elevators, so they set up easily in offices, lobbies and venues without disrupting your layout.
Is staff and cleanup included?
Yes. Every booking includes our own staff. They represent your brand on the day, so they're polished, friendly and quick, and they work smoothly alongside your team and guests. We handle setup, service and cleanup of our station and the area we worked in, at no extra charge.
Menu and dietary
Can we choose the menu?
Yes. Every cart comes with a set menu, and you choose the favourites, like 3 pancake signatures or 3 açaí bowls. Not sure? We'll recommend the crowd-pleasers. Browse all our carts to see each menu. Your guests then pick and finish their own at the bar.
Do you have vegan and dairy-free options?
Yes. Oat milk is always available at the espresso bar, we offer vegan pastries, and vegan mini pancakes can be made to order. Charcuterie is pork-free by default. Let us know about any dietary needs in your request and we'll plan around them.
Still have a question?
Add it to your request and we'll answer it with your quote.